Frequently Asked Questions
My tickets say Friday, July 19th on them, but I only ordered for Saturday. Did I get the wrong tickets?
No -- your ticket is accurate.
Our event is a 2 day event. Friday, July 19th & Saturday, July 20th. Every ticket will show the festival start date of July 19th on them, but will also list your ticket level in bold at the top of the ticket. All tickets will have Friday, July 19th on them as that is the day the event starts -- what is important is the ticket level you have (Friday, Saturday or Weekend Passes) which is in bold at the top of the ticket.
Your ticket will only scan for the day it's valid. If you show up on Friday with a Saturday ticket, it will not scan and you will not be permitted into the park without a valid ticket. We will send a full walkthrough to all ticket holders as we get closer to the event.
Please see image below as an example. The highlighted text in YELLOW is your ticket level which clearly marks what day / days your ticket is valid.
Is this an All Ages event?
No. Our event is 19+ ONLY and is a fully licensed event.
What time does the shows start? What time are the bands on stage?
Can I bring a bag into the park?
Yes, you can bring a backpack or bag into the park.
ALL BAGS ARE SUBJECT TO SEARCH AND METAL DETECTORS.
Can I bring in outside food or drinks?
No outside food or drinks are permitted inside the festival grounds. We have plenty of food and drink options to accomodate everyone.
Please note: We do have a FREE water station. You are allowed to bring in EMPTY water bottles (plastic or rubber only). No metal water bottles will be allowed. We also have CREWFEST branded water bags for sale inside the park.
What can't I bring into the park?
No illegal or illicit substances, drugs, or drug paraphernalia
No weapons of any kind including, but not limited to, pocket knives and self defence sprays
No flammable items or liquids including aerosols and fireworks
No markers, pens or spray paint
No outside food or beverage including alcohol
No glass bottles, cans, or flasks
No bicycles, skateboards, hover-boards, scooters, or personal motorized vehicles
No drones or unmanned aerial vehicles
No animals except for service animals assisting an individual with a disability.
No large chains, chained wallets or spiked jewelry
No laser pens, laser pointers, or similar focused light devices
No water guns, squirt guns, spray bottles or misters
No musical instruments, noisemakers or air horns
No confetti, streamers or loose glitter (wearable cosmetics are acceptable)
Additional items may be prohibited at the discretion of law enforcement or security officials -- please use common sense.
Is their camping at the Festival?
There is no camping at the festival site, however Brantford is home to a couple camping options.
Click here to view the GRCA Web site for available camping options.
We also have several hotels in the area:
Can I bring in a chair or blanket?
Chairs and blankets will be allowed, however you will not be able to bring them to the front of the stage area. We have a designated area for chairs and blankets in the GA and the VIP sections. Inflatable chairs and hammocks are not allowed. Folding camping chairs (without roof canopies) are allowed!
Can I bring my dog?
No. We only allow service dogs inside the park.
Is the event rain or shine?
Yes. We are a rain or shine event. No refunds.
Can I park at the Festival?
Yes. We have on-site parking for $10.
We strongly encourage people to car pool or arrange for a ride to and from the park.
Please note: We work hard to move the traffic in and out of the festival as best we can. Due to the volume of attendees, please expect delays when leaving the park.
I bought GA tickets and want to upgrade to VIP. Can I do this?
Here is how to upgrade:
Login to your Eventbrite account
Click on orders
Click on Crewfest
Scroll down and click on “Change Ticket”
Select your upgrade option
Pay the difference
And now you’re upgraded 🔥
What payment methods do you accept?
CASH, CREDIT & DEBIT will be accepted. We have POS terminals this year to make payments easier and less lineups at the ATM. We will have an ATM on-site for those who wish to grab cash, Some vendors might only accept cash, so it's best to bring some with you just in case.
Please note: Parking is cash only.